Property Owners

Do you have a vacation rental on the Big Island? Are you looking for a property management company?  MacArthur & Company would be pleased to talk with you about our property management services. Please call us at 1 (877) 855-8285 and ask to speak to our Vacation Rental Manager.

Become a MacArthur Property

LetsGoHawaii.com is a division of MacArthur & Company Inc., which was created a decade ago to serve the needs of our second home owners and investors in Hawaii real estate. With forty years of combined experience in both real estate sales and the tourism industry in Hawaii, our resort management program has been a success. LetsGoHawaii.com utilizes technology, professional management and marketing skills for the benefit of our current client base, Big Island second home owners, and investors worldwide. After ten successful years in operation, LetsGoHawaii.com boasts an extensive menu of custom services and state of the art technology. It is our goal to expose your home to the global tourism market to provide you with the highest achievable occupancy rates possible. Our experienced team of LetsGoHawaii.com professionals is readily available and will provide you with our complete menu of services to create a custom package designed specifically to meet your needs. We envision this opportunity as a partnership based on shared goals, objectives and a vision of excellence. Your job is to enjoy your time in Hawaii, and rest assured, knowing your real estate investment is well cared for in your absence. All of us at LetsGoHawaii.com look forward to making Hawaii property ownership a pleasant and profitable experience for you. Please call us on our toll free number at 877-885-8285 or email us to begin our partnership today.

Benefits

Property Management As seasoned property managers for both single family and multi-family resort  & residential properties, MacArthur & Company will allow you to enjoy the luxury of a hassle-free property management experience.  Our company offers a variety of services such as periodic inspections of your home, routine repairs, and landscape maintenance, on an on-going basis to ensure your home remains in first-class condition.  All of our available options are described below.  Depending on what you seek in management services, we offer three different options.   Each program can be tailored to fit your individual needs as a homeowner. Marketing You can expect your property to be marketed locally, nationally and internationally providing optimum exposure.  Our state-of-the-art website continues to attract a growing number of visitors from around the world.  Full-color brochures with our toll free number are widely distributed and our reservation department can immediately address inquiries and book requests for accommodations. Plan A Menu of Services:
  • Book accommodations
  • Coordinate accommodation rental with a 3rd party
  • Collect rental payments and security deposits
  • Refund security deposits
  • Provide arrival instructions for guests
  • Provide on-site guest information book
  • Welcome gift for guest
  • Order amenities and supplies at owners request
  • Prepare monthly owner statements showing revenue and expenses to-date
  • Monthly disbursements to owners (if applicable)
  • Monthly reservation calendar
  • Advise owner of house maintenance issues
Plan B Menu of Services:
  • Book accommodations
  • Coordinate accommodation rental with a 3rd party
  • Collect rental payments and security deposits
  • Refund security deposits
  • Provide arrival instructions for guests
  • Provide on-site guest information book
  • Welcome gift for guests
  • Order and bill guest amenities and supplies
  • Prepare monthly owner statements showing revenue and expenses to-date
  • Monthly disbursements to owners (if applicable)
  • Monthly reservation calendar
  • Advise owner of house maintenance issues
  • Property Management:
    • Home inspection
    • Schedule repairs
    • Co-ordinate pest control treatments
    • Co-ordinate house and yard maintenance
    • Schedule cleaners
    • Maintain house supplies for cleaners
    • Provide a 24-hour emergency contact
Plan C Menu of Services:
  • Book accommodations
  • Coordinate accommodation rental with a 3rd party
  • Collect rental payments and security deposits
  • Refund security deposits
  • Provide arrival instructions for guests
  • Provide on-site guest information book
  • Welcome gift for guests
  • Order and bill guest amenities and supplies
  • Prepare monthly owner statements showing revenue and expenses to-date
  • Monthly disbursements to owners (if applicable)
  • Monthly reservation calendar
  • Advise owner of house maintenance issues
  • Property Management:
    • Home inspection
    • Schedule repairs
    • Co-ordinate pest control treatments
    • Co-ordinate house and yard maintenance
    • Schedule cleaners
    • Maintain house supplies for cleaners
    • Provide a 24-hour emergency contact
  • Pay vendor invoices
  • Pay utilities
  • Provide General Excise and Transient Accommodation Tax Information to owner’s accountant or bookkeeper
  • Deposit monthly owner disbursement in local banks